About Us
Conversational Design Studio
Located in Bellevue, WA. We are a team of professionals with a combined 14 years experience in conversation design, conversational AI, mobile development, and cloud computing.
Our Mission
Each conversation presents a unique opportunity to engage directly with a customer on a personal level, at Empathic Machines we believe that this need not be lost in the transition to automated systems. Instead, we hope that the advances from our R&D team will lead to enhanced empathy in both automated systems and customer support.
Transparency
We offer direct access to our development roadmap and task boards, so that you always know where we are at in delivering your solution.
“Empathic Machines started with the simple idea that we could make conversational experiences more enjoyable for users through empathy.”
Analyzing The Problem
We start by analyzing the specifics of your problem to understand how we can assist you in reaching your goals. There’s no need to go it alone, let us guide you based on our experience building production conversational agents.
Creating A Custom Solution
Each customer is unique and so too is the relationship they have with your brand. We work with you to understand your users and develop a solution that fits your brand. No two solutions are exactly alike.
Or reach us at sales@empathicmachines.care