Empathic Machines
Conversational Agents
We partner with organizations large and small to develop conversational AI solutions that improve their CX
Reach your customers across the channels they use the most
We build conversational agents that communicate across all the channels where you engage your customers.
Get up and running quick
Building a ChatOps infrastructure can easily cost hundreds of hours. We manage this process for you, so that you can focus on engaging with your customers. Our agents run on Kubernetes so you can rest easy as they scale with your user growth.
Quick and Easy
With our custom containerized deployments, you can be up and running in a single day with an infrastructure that supports team members at all technical levels
Conversation Driven Development
Improve your CX with the same principles you apply to your software development to ensure a constantly improving experience
What we offer
Conversational AI Strategy
We advise teams large and small on their conversational AI strategy. This is a great place to start your journey.
HIPAA & GDPR compliance
Our infrastructure can run on-premise or any cloud service, so that you can choose the option that works for your organization
Visual Dashboard
Manage and improve your conversational agent in part or entirely through an intuitive graphical user interface
Customized Fulfillment
If you can imagine it, then we can build it. Our infrastructure is entirely customizable to meet your needs.
Human Handoff
Even the best agents can’t handle every situation. We help you to recognize these situations, so they can be escalated to a human agent.
Free Updates
Stay up-to-date on updates to your infrastructure stack through our managed service
Start the conversation today
Want to learn more about what conversational AI can do for your organization?
Or reach out to us at sales@empathicmachines.care